Does your healthcare organization have a solid PATIENT NAVIGATION PROGRAM in place?

Patient Navigation

Everyone is talking about it, but what is it and how can it help you create a patient centered program that not only benefits the patient but creates efficiencies for the health care team.

The goal of a Patient Navigation program is to offer care coordination and effective communication for patients and their providers.

Sandra Walters, nationally recognized certified patient navigator, has provided patient navigation services in breast center and oncology settings since 1999.

She is an experienced source for defining what patient navigation can mean to your program and tailor an action plan that will work for your particular needs.

Here are a few of the benefits derived from an effective approach to patient navigation:

  • Strengthens your bottom line through patient retention and increased referrals
  • Promotes a higher level of team communication and care coordination
  • Provides a “patient centered” approach to care that will enhance the patient experience and clinical outcome
  • Creates a hub in the wheel of care coordination activities
  • Removes barriers to care both internally and externally
  • Supports NAPBC and CoC accreditation standards

“Patient navigators provide one-on-one guidance and assistance to individuals as they move through the health care continuum from prevention to end-of-life care. The principal function of the navigator is to eliminate barriers to timely screening, diagnosis, treatment, and supportive care for each individual. Navigators act as the support hub for all aspects of patients’ movement through the health care system. The navigator’s role is to promote smooth and timely continuity of care to the point of resolution.” – Harold P. Freeman Patient Navigation Institute.

To ask about a customized patient navigation plan, please call Sandra at 303.204.3781 or send an email to

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